Returns Policy

We are happy to offer a refund on unsuitable items returned in accordance with our Returns Policy. If you wish to return your items you will need to notify us of your return within 14 days of receiving the item and then return the items within 14 days of your notification in order to receive a refund.  Original shipping costs will not be refunded.

Please use the pre paid returns label that was sent with your order. Please take your parcel with the returns label or QR code to your local Post Office.  Be sure to obtain a certificate of posting and keep this certificate until you have received your refund. We will provide email confirmation once we have safely received your parcel and a refund has been processed. Please note that we will not accept liability for goods that are not returned by the Aybri free Royal Mail return service.

Please contact if you have any questions.